Effective Date: October 13, 2026
Last Updated: October 13, 2026
This Privacy Policy explains how WorkRent, LLC ("WorkRent," "we," "us," or "our") collects, uses, shares, protects, and otherwise processes information when you use the WorkRent mobile application, website, marketplace, communications systems, payment features, equipment rental features, and related services (collectively, the "Services").
By using WorkRent, you acknowledge the practices described in this Privacy Policy.
We may collect information such as:
To help protect the WorkRent marketplace, users may be asked to complete identity verification. Depending on the verification provider used, this may involve government-issued identification, photographs, selfies, date of birth, verification results, or other information necessary to confirm identity.
WorkRent may receive confirmation, verification status, risk signals, or limited identity information from third-party identity verification providers. Certain identity documents may be processed primarily by the verification provider rather than stored directly by WorkRent.
WorkRent may collect approximate or precise location information, depending on your device permissions and how you use the Services. Location information may be used to:
You can control device-level location permissions through your mobile device settings, although certain WorkRent features may not function properly without location access.
We may collect information you provide when using marketplace features, including:
We may collect and store communications sent through WorkRent, including messages between users, communications with customer support, reports, complaints, dispute communications, and related attachments.
Payments and payouts may be processed by third-party payment providers, including Stripe or other payment processors.
Depending on the payment provider and transaction, payment-related information may include:
WorkRent generally does not receive or store complete payment card numbers when those details are collected directly by a payment processor.
We may automatically collect information including:
We may use information to:
We may share information with:
Information necessary to complete a job or rental may be shared with other participating users. This may include profile information, ratings, job or rental details, approximate location, transaction status, and communications.
WorkRent is designed to limit unnecessary disclosure of private information. For example, certain contact details may remain private where the platform provides in-app communication.
We may share information with vendors that provide services such as:
We may disclose information when we reasonably believe disclosure is necessary to:
If WorkRent is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
WorkRent does not sell personal information to data brokers for money. If our practices ever change in a manner that legally constitutes a sale or sharing of personal information under applicable privacy law, we will provide required notices and choices.
Jobs, equipment listings, reviews, profile content, photographs, and other content you choose to make public or visible to other users may be viewed by those users and, where applicable, by the public.
Do not upload content you do not have the right to share.
We retain information for as long as reasonably necessary to operate WorkRent, maintain transaction records, provide support, prevent fraud, resolve disputes, enforce agreements, and comply with legal obligations.
Certain transaction, payment, tax, verification, dispute, or safety information may be retained after an account is closed where required or permitted by law.
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no electronic transmission, system, or storage method can be guaranteed to be completely secure.
Depending on your location and applicable law, you may have rights to:
You may also change certain account information through the WorkRent app.
Users may request account deletion through available WorkRent account settings or by contacting WorkRent support.
Deletion may not immediately remove information that WorkRent is legally required or permitted to retain, including payment, tax, dispute, fraud, security, or transaction records.
WorkRent is not intended for children under 18 years of age. You must be at least 18 years old to create a WorkRent account unless a different minimum age is expressly permitted by WorkRent and applicable law.
We do not knowingly collect personal information from children under 13.
WorkRent may integrate with third-party services such as payment processors, identity verification providers, mapping services, communications providers, cloud infrastructure providers, and app distribution platforms.
Those providers may process information under their own privacy policies.
WorkRent is operated from the United States. If you access WorkRent from another jurisdiction, your information may be transferred to and processed in the United States or other locations where our service providers operate.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Questions, privacy requests, or concerns may be submitted through WorkRent customer support or by email.
